| Unlimited involvement in developing community profiles with builder |
Limited involvment in community development with builder. |
Option contracting |
N/A |
Creation of community specific online options catalog |
Builder staff training for use of online catalog.
|
Sales & Marketing training in finished home design
|
N/A |
| Purchasing/scheduling/billing of options and flooring |
Scheduling of flooring |
Automated vendor notification |
N/A |
| Regularly scheduled weekly quality
walks |
Limited quality assurance |
Assurance walks for all options |
N/A |
| Customer service assistance for all
builder representatives |
Customer service as needed |
Sales, construction and financial online real time reporting
|
N/A |
Continual website availability to all homeowners
|
N/A |
Creating lifetime customers |
N/A |
